7c66's Privacy Policy

7c66 (referred to in this document as "we", "us", or "the platform") operates a safe and reliable online gaming platform for players in Bangladesh. We believe your personal information is your right, and protecting that right is our responsibility.

This privacy policy applies to the website 7c66.cam and all related services. When you register on our platform, play games, make payments, or contact us in any way, you agree to abide by this privacy policy.

Before reading this policy, please keep in mind — 7c66 uses your personal information only for lawful and necessary purposes and does not sell it to any third party without authorisation.

7c66 may collect the following types of information about you. Each piece of information collected has a specific, lawful purpose.

2.1 Information You Provide Directly

When you create an account on 7c66 or use our services, you provide the following information yourself:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and district
• Payment method details (bKash, Nagad, Rocket, Upay, or the last four digits of a bank account number)
• Identity verification documents (national ID card or passport — as part of the KYC process)
• Communication content submitted via live chat or email

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically through technical means:

• IP address and device type
• Browser and operating system information
• Time of access to the platform and session duration
• Information collected through cookies and similar tracking technologies
• Gaming activity logs (bets, wins, transaction history)

2.3 Information Received from Third Parties

In some cases we may also receive information from legitimate third-party sources, such as:

• Transaction confirmations from payment processors
• Risk assessment information from fraud prevention services
• Validity confirmations from identity verification agencies

7c66 uses your personal information only for specific, lawful, and transparent purposes. The main purposes for which we use your information are outlined below:

3.1 Account Management and Service Delivery

• Creating, managing, and securing your 7c66 account
• Processing deposits and withdrawals
• Providing bonuses, rewards, and promotional offers
• Determining your VIP level and providing relevant benefits

3.2 Age and Identity Verification

We ensure that all users of the platform are at least 21 years old. For this purpose, we verify the required identity documents through the KYC (Know Your Customer) process.

3.3 Security and Fraud Prevention

• Detecting unauthorised access and suspicious activity
• Complying with anti-money laundering (AML) regulations
• Preventing multiple accounts or bonus abuse

3.4 Customer Support and Communication

• Providing support via live chat and email
• Resolving technical issues
• Sending important account-related notifications

3.5 Ensuring Responsible Gaming

We monitor players' gaming behaviour in order to identify problematic gaming patterns in a timely manner and to intervene where necessary. This is part of the responsible gaming policy.

7c66 does not sell your personal information to third parties. However, information may be shared in specific circumstances:

4.1 Service Provider Partners

We work with certain trusted third parties who help us operate our services, such as payment processors (operators of bKash, Nagad, Rocket, Upay), identity verification providers, and server and hosting providers. These partners are given only the information they need and are required to comply with our privacy standards.

4.2 Legal Obligations

We may be legally required to disclose information to authorities as part of a court order, government regulation, or legal process. Where possible, you will be notified in advance of such disclosure.

4.3 Anti-Money Laundering Authorities

As part of compliance with AML regulations, information may be provided to the relevant regulatory authority in cases of suspected financial activity.

The 7c66 website uses cookies and similar technologies that improve your browsing experience and help the platform function correctly.

5.1 Essential Cookies

These cookies are essential for the core functionality of the platform — such as keeping your login session active, security verification, and payment form protection. Disabling them will prevent the platform from working properly.

5.2 Analytics Cookies

We use analytics cookies to understand how users interact with the platform. This information is processed in aggregated and anonymised form and is not used to identify any individual separately.

5.3 Cookie Controls

You can disable most cookies by changing your browser settings. However, please note that disabling essential cookies may disrupt core functions such as login or payment.

7c66 uses industry-standard security technologies and practices to keep your personal and financial information secure.

6.1 Technical Safeguards

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption
• Data Encryption: Sensitive information is stored on servers in an encrypted state
• Firewall and Intrusion Detection: Active cybersecurity monitoring systems are in place
• Secure Payment Gateway: All financial transactions are processed through accredited payment processors

6.2 Administrative Safeguards

• Only authorised staff may access personal information
• All staff receive training on privacy and data protection
• Data access logs are regularly monitored

We retain your personal information only for as long as necessary. The retention policy for various types of information is set out below:

• Account Information: For the duration the account is active and for a minimum of 5 years after closure (as required by law)
• Transaction Records: A minimum of 5 years in accordance with financial regulations
• KYC Documents: For the legally applicable period even after account closure
• Live Chat and Support Records: 3 years from the date of communication
• Browsing Logs and Temporary Data: Generally deleted within 90 days

7c66 respects your rights regarding your personal information. You have the following rights:

8.1 Right to Access

You may at any time find out what information we hold about you. Send a request to our support email and we will respond within 30 days.

8.2 Right to Rectification

If your account contains incorrect or incomplete information, you may request that it be corrected.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, it may not be possible to delete all information due to legal obligations or ongoing disputes.

8.4 Right to Withdraw from Marketing Communications

You may stop promotional emails or notifications at any time. This preference can be changed through account settings or via the support team. However, important account-related messages (such as security notifications) will continue to be sent.

8.5 Right to Close Your Account

You may close your account at any time. Any remaining balance will be returned after closure and your information will be retained for the legally required period.

7c66 is an adult gaming platform. We do not knowingly collect information from or provide services to anyone under the age of 21.

Age verification is mandatory at registration. If we become aware that a minor has opened an account on our platform, that account will be closed immediately and the associated information will be deleted.

Our advice to parents — use parental control software to ensure that minors in your household cannot access online gaming platforms.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team is always ready to provide support in Bengali.

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We will provide a written response within 30 business days of receiving your complaint. Urgent security matters are handled on a priority basis. For more information about this privacy policy, visit our FAQ page or read our terms and conditions.